4finger Privacy Policy
Updated: January 2026
This Privacy Policy explains how 4finger collects, uses, stores, and protects the personal information of users on our platform in Malaysia. By registering for or using the 4finger platform, you agree to the privacy practices described here.
Information We Collect
4finger collects various types of information to ensure the platform runs smoothly and securely for all users in Malaysia. This includes:
Full name, Malaysian phone number, email address, date of birth, and identity verification details submitted during registration. This information is required to verify your identity and keep your account secure.
Records of MYR deposit and withdrawal transactions, along with payment methods used such as TNG eWallet and FPX. We do not store full card numbers — only the information needed to process transactions.
Device type, operating system, browser version, IP address, and language settings. This information is used to optimise your experience and detect suspicious activity.
Pages visited, session duration, game preferences, betting history, and interaction patterns within the platform. This data helps us improve platform content and functionality over time.
Why We Collect This Information
All information collected by 4finger is used for legitimate and transparent purposes. We do not use user data for anything beyond what is stated here.
- Verifying user identity and processing account registration
- Securely processing deposits and withdrawals in MYR
- Providing responsive and effective customer support
- Sending account-related notifications, transaction updates, and platform announcements
- Detecting and preventing fraud, account misuse, and unauthorised activity
- Complying with applicable legal and regulatory requirements in Malaysia
- Analysing usage patterns to improve the overall platform experience
Cookie Usage and Tracking
4finger uses cookies and similar tracking technologies to enhance platform functionality and the user experience. Cookies are small text files stored on your device when you access our website.
The types of cookies we use include:
- Session cookies — keeps you logged in throughout your session so you don't have to sign in again each time.
- Preference cookies — stores your language, region, and display preferences to personalise your experience.
- Analytics cookies — collects anonymised data on how users interact with the platform to help us improve functionality and content.
- Security cookies — helps detect suspicious sessions and protects your account from unauthorised access.
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of the 4finger platform.
Data Storage & Security
4finger uses server infrastructure protected by 256-bit SSL encryption to ensure all user data is stored and transmitted securely. Personal data is retained for as long as your account remains active or as required by applicable law.
Our security measures include tiered access controls, 24/7 system monitoring, regular data backups, and incident response protocols. While no system is completely immune, we continuously update our security practices in line with the latest industry standards.
In the event of a data breach affecting your information, 4finger will notify the relevant users within a reasonable timeframe in accordance with Malaysian legal requirements.
Sharing Information with Third Parties
4finger does not sell or rent users' personal information to third parties for marketing purposes. However, we may share data with certain parties in limited circumstances:
- Payment provider — payment processors required to complete deposit and withdrawal transactions in MYR.
- Technical service provider — companies that help us manage platform infrastructure, analytics, and technical support, subject to strict confidentiality agreements.
- Statutory authorities — where required by Malaysian law or a valid court order.
All third-party partners are required to uphold data protection standards equivalent to our own and are not permitted to use user data for any other purpose.
Your Rights as a User
As a 4finger user, you have certain rights regarding your personal data, including:
You may request a copy of the personal information we hold about you at any time through customer support.
If your information is inaccurate or out of date, you have the right to request a correction by contacting our support team.
You may request deletion of your personal data, subject to our legal obligations and record-keeping requirements.
To submit any request relating to your privacy rights, please contact 4finger support by email at [email protected]. We will process your request within a reasonable timeframe.
Policy Updates & Contact Us
4finger reserves the right to update this Privacy Policy from time to time to reflect changes in practices, technology, or legal requirements. Users will be notified of any material changes via in-platform notifications or email.
The date of the most recent update will always be displayed at the top of this page. Continued use of the platform after changes are published constitutes acceptance of the updated terms.
If you have any questions or concerns about how 4finger handles your personal data, you can reach us at:
- Email: [email protected]
- Live chat: Available on the 4finger platform, 24/7
- FAQ Page: FAQ