4finger and Responsible Gaming
4finger believes online entertainment should remain a fun and controlled activity. We are committed to helping users in Malaysia enjoy our platform in a healthy, balanced, and responsible way.
Our Commitment to Responsible Gaming
4finger is more than just an entertainment platform — we take responsibility for ensuring every user in Malaysia can enjoy a safe and controlled playing experience. We take gambling addiction and the negative effects of excessive gambling on individuals and families seriously.
Our platform is built with easy-to-use self-control features, and our support team is ready to assist users who need guidance or want to take a break from the platform. Our goal is to ensure 4finger remains a positive source of entertainment — nothing less.
We encourage all users to play purely for entertainment, set realistic personal limits, and never use money intended for essential expenses on betting.
Recognise the Signs of Risky Behaviour
It is important to recognise the early signs before gaming habits develop into a more serious problem. Go through the following checklist honestly:
- Playing longer than planned
- Using money meant for other needs to fund gambling
- Hiding gaming activity from family or friends
- Chasing losses
- Feeling restless or irritable when not playing
- Borrowing money to keep playing
- Neglecting work, family, or health responsibilities
- Unable to stop playing despite intending to
- Experiencing emotional distress or depression due to losses
- Losing interest in activities other than gaming
If you notice any of the signs above in yourself or someone you care about, we encourage you to take action right away. Help is available — you don't have to face this alone.
How to Set Effective Time and Budget Limits
One of the most effective ways to keep gaming enjoyable is to set clear limits before you start. 4finger recommends the following approach:
- Daily or weekly deposit limit — set the maximum amount in MYR (RM) you are willing to deposit within a given period.
- Play time limit — set a maximum duration for each session, for example no more than one hour per play session.
- Loss limit — decide how much RM you can afford to lose without affecting your finances.
- A consistent play schedule — avoid impulsive play; plan your sessions the same way you would any other leisure activity.
Self-Control Tools on the 4finger Platform
4finger offers several self-control options that users can activate at any time through their account settings or by contacting customer support:
Set a maximum daily, weekly, or monthly deposit amount in MYR. Limits can be lowered at any time but require a waiting period to increase.
If you feel you need to step away for a while, you can activate a cooling-off period of 24 hours, 7 days, or 30 days. Your account will be temporarily suspended.
Users who need a longer break can apply for a self-exclusion for a set period. During this time, the account cannot be accessed at all.
To activate any of the above features, contact 4finger customer support via live chat or email at [email protected]. Our team is here to help without any judgement.
Minor Protection
4finger enforces a strict policy against the use of our platform by individuals under 18 years of age. All account registrations require age verification, and we do not permit access to users who do not meet the minimum age requirement.
If you are a parent or guardian, we recommend the following steps to protect your child:
- Ensure your devices are password-protected and that the password is not known to your children
- Use parental control software to block access to adult websites
- Never share your login credentials or payment details with anyone
- Have open conversations with your children about the risks of online gambling
If you suspect your account is being accessed by a minor, please contact us immediately so we can take the appropriate action.
Life Balance & Professional Support
Remember that betting is just one of many ways to have fun. Keeping a healthy balance between online entertainment and other activities — such as sports, socialising, hobbies, and family time — is essential for your overall well-being.
If you or someone you know is struggling with problem gambling, there's no shame in reaching out for help. The following professional resources are available in Malaysia:
The Ministry of Health Malaysia offers free counselling services through the Befrienders helpline and local mental health centres. Contact your nearest government hospital for more information.
The 4finger support team can help you activate self-control features, provide guidance, and point you to the right resources. Reach us 24/7 via live chat or email at [email protected].